Reporting fraud

How to protect yourself

Do you suspect that you've been the victim of fraud - or have you noticed any suspicious transactions on your Royal Bank of Scotland account?

You can report this to us by telephoning 0845 300 3986 (Monday to Friday 8am-8pm and Saturday 8am-6pm) or by contacting one of our branches. From outside the United Kingdom, please telephone (0044) 131 523 8383 (24 hours a day). You can reverse the charges on calls from abroad.

Credit card fraud

If you need to report fraud in relation to a Royal Bank of Scotland credit card, you should telephone 0845 300 4350 (24 hours a day).

From outside the United Kingdom telephone (0044) 1268 508 020 (24 hours a day). You can reverse the charges on calls from abroad.

Received a suspicious email that claims to be from us?

Fraudsters often send random emails pretending to be from banks.