Internet banking
Managing payments
Managed Identity
Electronic Invoicing
Secure communications
International and trade
Manage 3rd party funds
Policy documents and forms
The paperwork you need to use our service
We’ve included all of our most commonly used paperwork here for the TrustAssured service. If you need anything else, simply get in touch.
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1. Terms and Conditions
(PDF, 236KB)View the terms and conditions for the TrustAssured Managed Identity service.
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2. Business customer application form
(PDF, 34KB)Apply to use our services for your organisation.
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3. Authorised operator application form
(PDF, 34KB)The individuals in your business designated to use the certificates will need to complete this form.
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4. Authorised operator certificate management form
(PDF, 33KB)If one of your designated users leaves your business or no longer has authority to use the certificate, you will need to complete this form.
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5. Identity certificate policy
(PDF, 2.4MB)Full details of how the identity element of your certificate works, plus an outline of the bank and customer agreement.
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6. Utility certificate policy
(PDF, 255KB)Full details of how the utility element of your certificate works, plus an outline of the bank and customer agreement.
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BACSTEL-IP sign-up
Sign up to the BACSTEL-IP service as an RBS BACSTEL-IP user, or find out more about BACSTEL-IP.